All requests in one place
Track shipments and transfers from the same account.
Download the Wassal app and track your orders with direct notifications without repeated manual messages.
Download App NowApp
The Wassal app is the best way to manage your orders
Download the Wassal app from the store to create shipping and China transfer requests, track orders, receive notifications, and view the latest updates directly from your account.
Use the web version only when needed, but the mobile app is the best option for tracking and receiving notifications.
QR
Scan from desktop to reach the app download page and open your account.
Why do we recommend downloading the app?
Why does the account matter?
The app keeps orders, tracking, and notifications inside one account.
Direct notifications
Receive status updates without repeated manual messages.
Saved data
Your account helps reduce repeated data entry.
Clearer support
When needed, send the reference number so support can find the case faster.
When should you use what?
When should you start from a service and when should you use the app?
Start from a service or support path when choosing the right route. Use the app when you need account-based continuity and follow-up.
Service
Start from the service or support path when you need the first decision
Use the shipping, remittances, or support pages when you want to understand the right route before you begin.
App
Use the app when you want account-based continuity
Once you have active use or need repeat follow-up, the app or web app becomes more useful for operating continuity and returning to the same account.
How does the customer benefit in practice?
A usage path that feels closer to real operations
These steps show when the app becomes useful during active follow-up.
1
Start from the service or support path if you are still choosing the right route or understanding the next step.
2
Open the app or create the account when you want a more continuous path for active use.
3
Use the app or web app as an added follow-up channel alongside support and WhatsApp.
4
Return to the same account later instead of rebuilding the basics every time.
Why does the account matter?
The account does not add friction. It reduces it once the customer has real usage
An account becomes more valuable when you have ongoing follow-up, repeat use, or more than one active request.
Clarity
A clearer path for repeat customers
If the customer works with Wassel more than once, an account is calmer than fully restarting the explanation each time.
Organization
Better when there is more than one request or follow-up thread
The account helps reduce fragmentation when the customer has multiple active requests or recurring use.
Trust
It gives you a clearer account-based follow-up path
The app and web app give you a more organized way to manage active requests and repeat follow-up.
Integration
It still works with services and support
You can use the app alongside services and support without losing follow-up clarity.
Next step
Start from services or open the app
If you are still deciding, start from Services. If you already need account access, tracking, or ongoing follow-up, open the app now.